The Australian Service Excellence Standards (ASES) are administered by the Department of Human Services (DHS) and provide the Community Services sector with a step by step approach to quality improvement – the framework being to assist with an organisation’s business systems, management practices and service delivery.

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ECAAS is an approved ASES External Assessor with broad depth of experience partnering with organisations within the community service sector, and currently certifies a number of non-government organisations to internationally accredited Quality standards.  Valuing people and diversity underpins ECAAS’ ethos – our person-centred and community-centred approach enables a focused delivery of outcomes while working collaboratively and consistently within social, environmental and ethical frameworks of responsibility.

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For detailed information regarding the Australian Service Excellence Standards Certificate and Award levels, resources and workbooks, please go to: www.dhs.sa.gov.au.